Privacy Policy

Last updated: January 1, 2026

OrbitDesk (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use OrbitDesk.

Information We Collect

1. Account Information

When you create an account, we may collect:

  • Email address
  • Name (if provided)
  • Organization / crew details

2. Usage & Technical Information

To operate and secure the platform, we automatically collect:

  • Device type
  • Operating system
  • Browser type
  • IP address (processed for security and fraud prevention)
  • Session identifiers
  • Usage patterns within the application

This data is used only for product functionality, analytics, debugging, and security — not for advertising.

Cookies & Authentication

OrbitDesk uses cookie-based authentication to manage user sessions.

  • Cookies are essential for the platform to function
  • There is no option to disable cookies while using OrbitDesk
  • Disabling cookies in your browser will prevent the application from working correctly

Cookies are used strictly for:

  • Authentication
  • Session management
  • Security

Analytics

We use Google Analytics to understand how users interact with OrbitDesk.

Google Analytics may collect:

  • Anonymous usage data
  • Device and browser information
  • Interaction patterns

This data helps us:

  • Improve performance
  • Fix bugs
  • Make product decisions

Google Analytics is governed by Google’s own privacy policy.

Email Communications

Your email address may be used for:

  • Account-related communication
  • Service notifications
  • Security alerts
  • Product updates

Marketing or promotional emails are optional and will only be sent if you have explicitly opted in.

You may unsubscribe from marketing emails at any time.

Data Sharing

We do not sell your personal data.

Your data may be shared only with:

  • Infrastructure providers (hosting, databases, analytics)
  • Payment processors (for billing and compliance)
  • Authorities if required by law

All third parties are required to follow appropriate data protection practices.

Data Security

We take reasonable technical and organizational measures to protect your data.

However, no system can be guaranteed to be 100% secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for optional communications

Requests can be sent to: pilot@orbitdesk.io

Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date.